Revolutionizing America's Local Mortgage

Tech Stack:

Gen AI, Vertex AI, PaLM2, Dialogflow

Revolutionizing America's Local Mortgage [Financial Services]

Highlights:-

Cloud Services Global transformed the customer’s loan processing with the GenAI Underwriting Copilot. By leveraging Google Cloud Vertex AI and PaLM2, we developed a custom Dialogflow agent that automates document review across diverse loan products. This AI solution optimizes workflows, speeds up underwriting, and empowers loan officers, resulting in quicker loan approvals.

Challenge:

Manual document review in underwriting delays loan processing. The client requires an AI solution to analyze documents across various loan products, speeding up the process for quicker decision-making.

Solution:

CSG transformed the client’s underwriting platform with Vertex AI, PaLM2 language model, and Dialogflow. A Vertex landing zone was established, documents were processed, and a datastore was deployed. A custom Dialogflow agent was developed, incorporating PaLM2, prompt engineering, directed retrieval-augmented generation (RAG), and natural language processing (NLP) for a customized underwriting solution.

Outcome:

Our Vertex AI solution optimized the underwriting process by analyzing loan documents across various products, accelerating approvals, enhancing workflows, and boosting officer efficiency.

Frequently Asked Questions

Here are some frequently asked questions and answers for CloudExpert Global:

Cloud implementation transitions your business to a cloud environment, enhancing scalability, flexibility, and security, while reducing costs.

The timeline varies by project complexity, typically ranging from a few weeks to several months.

We secure data with encryption, identity and access management, and compliance with industry standards throughout the process.

Yes, we specialize in seamless, secure migration from legacy systems to your new cloud environment.

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